Career

Night Auditor Job Description 2022

Basically, working as a night auditor comes with a wide outstanding roles to be handled especially if you are interested in working in a club, hotel or any firm that runs 24/7. Night auditor is responsible for many end-of-day tasks such as processing guest payments, balancing reports, reconciling the cash drawers of the organization. These tasks mostly takes place at night.

This article will highlights everything you need to know about night auditor, night auditor’s job description with duties & responsibilities, qualifications & requirements, and the skills or qualities required.

Who Is A Night Auditor?

A night auditor or a hotel night auditor takes care of accounting and financial records of an organization, by making sure that the assets of the organization are secure by adopting appropriate measures that fit the legal standards of accuracy when keeping financial records. 

Duties Of A Night Auditor

The duties of a night auditor is by far beyond keeping of accounting and financial records of the organization as they are also involved in front desk duties of the organization, mostly at night shifts. They also review and confirm payments, helping clients in the check-in or check-out procedure, and ensuring that all details from the day shift are properly reviewed.

Night Auditor Job Description (Summary)

The first step when writing a night auditor job description is to clearly outline a brief — a summary of the role that the night auditor will be tasked. A good night auditor job description brief should give the applicant at first read a clear indication of the company that is interested in hiring the applicant, what is required, and ways the applicant will benefit from working at the organization.

Night Auditor Duties And Responsibilities

The duties and responsibilities of a night auditor job description mostly includes the following:

  • Meeting and welcoming of guests on arrival for check-in and providing them with any information they might need.
  • Providing accurate administrative, bookkeeping, and required accounting procedures.
  • Reviewing all credit and debit card transactions, financial records, room charges, occupancy percentages, final bill preparation, and cash drawer activity after a thorough audit process.
  • Preparation and dissemination of all daily, weekly, and monthly reports to the general manager, department heads, and hotel management.
  • Maintaining an exceptional customer relationship
  • Promptly attends to all calls and queries relating to all bookings.
  • Attending to inquiries, resolving guest complaints, emergencies, processing reservations, delegating housekeeping, security, and service requests, and other front office duties as required.
  • Ensuring that all End-of-Day tasks have been performed by the various departments in the establishment.
  • Ensuring that accurate and updated financial ledger and records are kept.
  • Balancing of cash drawer, log receipts and resolving any out-of-balance accounts.

Qualifications and Requirements Needed To Become A Night Auditor

  • High school diploma or General education degree (GED)
  • Degree in hotel management or any hospitality-related field — Not Compulsory.
  • Detail-oriented and good problem-solving skills.
  • Effective customer service skills and ability to perform multi-tasking duties.
  • Excellent customer service and proper communication skills.
  • Experience offering hotel front desk, hospitality, guest services, or night audit experience.
  • Computer proficiency with in-depth knowledge of accounting or software reservation.

Efective Skills Of A Night Auditor

1. Guest Service

A night auditor should be effective in providing guest services such as:

  • Providing impressive services and ensuring that all receipts of the organization are accurately and properly recorded.
  • Taking the position of manager at night duty and performing all guest service responsibilities.
  • Ensuring that customer satisfaction is at a level that satisfies the image of the brand.

2. Customer Service

Customer service skill is one of the most important skills required of a night auditor. As a night auditor, you should be able to:

  • Build healthy and meaningful relationships with customers in a way that brings them back to the organization.
  • Improve company customer ratings by applying various sales and marketing techniques.
  • Ensuring impressive customer satisfaction through offering exceptional hospitality practices.
  • Offer customer services like scheduling and confirming client reservations.

3. Accuracy

A night auditor usually deals with ensuring all payment transactions like room charges and occupancy charges are accurate without errors.  As a good night auditor you should maintain accuracy in:

  • Verifying all departmental balances against the computer system to ensure accuracy.
  • Confirming all vouchers to ensure accuracy.
  • Ensuring that all financial data of each department in the organization corresponds.
  • Confirming all guest information.
  • Balancing and proper auditing on the front desk to ensure accuracy.

4. Front desk skill

A night auditor must develop efficient skills showcasing professionalism and patience, as they are mostly at the front desk for late-night check-ins. A night auditor with good front desk operation skills is expected to:

  • Carryout smooth business activity while maintaining front desk operations.
  • Develop an accurate and distributed hotel report for the operations at the front desk.
  • Handle high-volume room reservations and front desk operations while receiving guests.

5. Detailed report

A night auditor should be skilled in giving detailed daily reports of all activities in the organization. A night auditor enlists the skills of detailed daily reporting in the establishment by

  • Providing the managers with reports on the financial information of the organization.
  • They provide reports of researched inventory accounts.
  • Providing reports for the various departments and executives of the organization.

What does a night auditor do?

A night auditor is tasked with handling all accounts transactions and also taking on reception duties at night in order to check-in guests who arrives late.

How much does a night auditor make?

The amount a night auditor makes varies with the organization but is estimated to be at $13 per hour.

What are the basic duties and responsibilities of a night auditor?

The basic duty of a night auditor is to reconcile all credit and debit card transactions and verifying financial records in the organization.

Can a night auditor act as a receptionist in an establishment?

A night auditor can perform checking-in functions for late-night guests, this role is usually viewed as the duty of a receptionist.

What makes a good night auditor?

A good night auditor is detailed and ensures accuracy in all dealings with reconciling the accounts of the organization.

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